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Case Study Professional Services |
Customer: International Electrical Solutions Provider
Critical Issue: Not enough IT staff resources to handle the heavy customer demand for customization of existing electrical software applications.
Reasons: Customer demand fluctuation which is difficult to manage with only staff software engineers.
Vision: Customer needed an organization that had the ability to provide the expert to guru level of skilled PL/SQL developer resources who could be available immediately to assist them in their growing number of customer requirements.
AETEA Provided: AETEA provided several expert level PL/SQL developer/consultants who quickly demonstrated the ability to understand very complex software application systems and contribute to the customization for their customers requirements.
Result: AETEA provided PL/SQL based expert level code customization and enhancements while effectively interfacing between the company’s team of IT staff. Due to the level of quality and customer service provided by AETEA to its customer, AETEA was nominated for prime vendor status and was invited to join the customer’s national executives at a recognition and awards event.